Refund policy
Thank you for choosing Luxable Fragrances. We value your business and want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, please review our refund policy below.
Product Returns
You may return any product within 14 days of purchase for a full refund, minus any shipping or handling fees. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please include a copy of your receipt or proof of purchase with your return.
To initiate a return, please contact us at info@luxablefragrances.com to obtain a return authorization. Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Refunds
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuers policies.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email address or phone number] to obtain an exchange authorization.
Final Sale Items
Certain items are not eligible for return or refund, including final sale items, gift cards and fragrance samplers.
Contact Us
If you have any questions about our refund policy or need assistance with a return or exchange, please contact us at info@luxablefragrances.com
We reserve the right to update or modify our refund policy at any time without prior notice.